Construction? Condensation? Guarantee?

Here you will find many questions and answers about our tents and our company. If you have any further questions, please do not hesitate to contact us directly. We are sure that we can help you with any questions that may arise.

The assembly instructions are sewn into the roll-top closure of the stuff sack.

It certainly always makes sense to set up tents in areas protected from the wind. If this is not possible, it would be important to place tunnel tents with the short, deep side into the wind to get as much storm stability as possible. Dome tents should also be placed with the short side facing the wind.

Basically, the tents are first tied down at the four corners in order to get the tent into shape. Only then are the additional options on the tent used for tensioning. The storm ropes are then always tensioned in the direction indicated by the guy corners sewn onto the tent. Never parallel to the pole channels, as the fabric of the channels can be damaged by the lines in strong winds.

The tension straps are important with regard to the material properties of silicone-coated tents. The outer skin expands in damp, cold and wet conditions. Therefore, the available path of the straps when setting up the tent should be kept as short as possible so that the four corners of the tent can be tensioned again before going to bed in order to tighten the tent skin during the night and thus the necessary distance from the inner to the outer tent. If the tent remains standing the next morning, please loosen the tension straps again, as the tent skin contracts again during the day and at higher temperatures.

Rejka uses silicone-coated material for the outer tent, which is difficult and cannot be permanently taped. Therefore, we use a polyester thread with cotton to seal seams, which swells when wet and closes the seams. When heavy rain begins, a few drops of water can initially penetrate here, but the thread closes the seam hole within a very short time so that no more moisture can penetrate.

This material is ideal for high-quality tents because it combines many positive properties. The silicone coating increases the UV resistance, tear resistance and therefore the lifespan of the tents. The tents are very flexible with the silicone coating, but they expand when wet and damp, where the tents then have to be re-tightened in the evening to keep their shape.

It is not possible to reapply abraded coatings. To protect coatings, only wipe tents with lukewarm water.

Condensation or condensation occurs in almost every tent, depending on the weather conditions and the shape of the tent. Tunnel tents have to contend with more condensation than dome tents because the ventilations are further apart and therefore the moisture has to travel more distance to be removed, which is usually only possible when there is enough wind. Basically the rule applies: A lot of rain + no or little wind = a lot of condensation, as no air exchange can take place in the tent. The basic rule is that all tunnel tents should always be placed with the low side (short pole arch) facing the wind in order to get as much air exchange as possible. At the same time, this also increases storm stability.

Therefore, always and especially when there is little wind, always open all ventilation and, if possible, entrances to minimize condensation. Firstly, condensation is caused by the people sleeping in the tent, as each person releases an average of around 0.75 liters of water per night. Then, secondly, you have the floor in the apse, which is generally damp and water evaporates in the tent here too. If you have little or no wind that blows through the tent and can carry away the moisture, water is created and settles on the inside of the outer tent.

Rain often causes the condensation that is on the inside of the tent to "spray" from the outer skin into the tent, so that you might think that the tent is slightly leaking over a large area. In unfavorable cases, this can lead to the fact that even the entire inner tent is covered with drops of water and you think that the tent is completely leaking. However, if the tent were really leaking, even light, persistent rain would quickly cause the outer skin to let water through completely and the inner tent would then get a lot of water in just a few minutes. Condensation can also occur on the floor, and in some cases directly under the sleeping pad, if the temperature difference is very large.

We therefore always recommend taking a small absorbent cloth (approx. 40x40cm) with you on tour to remove condensation from the day before from the inner tent and to have on hand for the night if there is very heavy condensation. With the patented Rejka Back Vent ventilation, the condensation on the tunnel tents can be removed from the tent relatively quickly in the morning, even when there is little wind.

Please wash the outer skin only with (lukewarm) water. Simply turn the inner tent inside out, shake out any dirt and wipe the floor with lukewarm water and a soft cloth. Never treat the floor or the outer skin with a brush, otherwise the coating will be rubbed off.

Please do not use shoe or hair sprays containing PFC or similar in the tent. Such sprays immediately damage any tent coating and the tent becomes leaky.

The aluminum pegs we use are ideal for the trekking tents. However, you should not kick the pegs into the ground with your foot, as this can bend very stable pegs. We recommend using a small hatchet or a knife with a sturdy handle, which you should have with you on tour anyway.

We have the tents manufactured in Vietnam and Bangladesh. Since there has not been a factory in Europe for a long time that can produce such tents with adequate quality, we have been manufacturing in Asia for more than 25 years. The fabrics of our tents, the poles and accessories are manufactured there and so everything from A to Z is produced and refined in one region, which makes more sense than sending different parts across the world and having them put together somewhere in Europe.

We attach great importance to ensuring that not only high quality standards are achieved in the factories, but that the working conditions also correspond to our Western ideas. The factories have social standards based on Western models, trade unions, paid vacation and regulated working conditions, etc. Especially in Bangladesh, which does not have the best reputation as a production location due to the Western clothing industry, it was extremely important to us to find a factory which offers the appropriate conditions based on the Western model and our production also helps to establish this permanently.

From the date of initial sale, the customer receives a five-year warranty on the tent against defects in materials and workmanship. Improper handling of the tent is excluded from this.